To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day. AT&T Support and Services for Business Customers. Small Business. Enterprise. AT&T Business support. 855-424-8980.You can transfer: Wireless lines to a new account owner or another one of your accounts. Internet, TV, or home phone services to a new account owner. What should I know before I start a transfer? You can’t transfer lines or services with a past due balance. You must transfer all home services at the same time, and the service must stay at the ...Aug 21, 2023 · Thanks to the Servicemembers Civil Relief Act (SCRA) and state laws, if eligible, you: Can hold your wireless or home phone number for up to 39 months, so long as you reactivate your service within that time frame. Pay no Early Termination Fees upon cancellation of your wireless service. Heads up: If you’re an employee of the Department of ... Mar 9, 2023 · Transfer your AT&T home or business service without missing a beat. Experience the world of next-generation speeds with AT&T's 5G network. Learn what is 5G, find 5G coverage in your area, browse 5G phone plans and shop for 5G phones.Check your home address to find out which landline - home phone services are offered in your area. Then, if you want to: Order new traditional landline - home phone service. Order long distance calling plans. Add a second line to your account. Give us a call at 800.288.2020.Get answers to your questions about unburied wire, installing cable, and repairs.Looking for AT&T customer service phone numbers? Check out our one-stop page for all the info you need. Order new services: 833-412-1094.How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day.AT&T Support and Services for Business Customers. Small Business. Enterprise. AT&T Business support. 855-424-8980.Existing DIRECTV Customer Support Existing DIRECTV Customer Support Call 1-800-531-5000 (existing customers) If you currently have DIRECTV service installed in your home or business and need customer support, please contact the DIRECTV Customer Account team at the above number, or visit your DIRECTV Customer Account page. New DIRECTV Customers Order DIRECTV Online, or call 1-800-480-0872 (new ...Move your service to a new address. It’s easy to transfer your AT&T home or business service without missing a beat.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International. Mar 30, 2019 · And a 2018 survey of 750 customer service leaders (see the Liveops Call Center Industry Report, 2018) classified 23% as having “undisciplined process and reactive approaches,” and another 46% ... Jul 9, 2021 · How to contact DIRECTV customer service. 1-800-531-5000. The DIRECTV customer service phone number is 1-800-531-5100. You can also contact DIRECTV via live chat for help with your satellite TV service. Customer service can help you move your service to a new home, add or subtract channels and packages, cancel your service, or suspend your ... Transfer Your Services. To transfer your Spectrum service to a new address, simply call us during regular business hours (Weekdays, 8AM - 10PM ET). 888.692.8635. Call Asurion Customer Care at 888.562.8662. AT&T will provide support for a smooth transition of support functions to Liberty. While your services are moving from AT&T to Liberty, you may continue to receive messages that reference AT&T. Please note these messages are real, sent by AT&T on behalf of Liberty, and will relate to the services that ...The short answer is yes. AT&T offers a variety of unlimited data plans with fast speeds, great coverage, and high data caps. Plus, AT&T is currently rolling out a robust 5G network. The biggest downsides are high prices and throttled streaming quality.If you: Start your number transfer in an AT&T store: one to three business hours. Order your new phone or SIM card online or over the phone,: up to three to five business days. Your old phone will still work until you activate your new AT&T Prepaid phone or SIM card. Transfer a non-wireless number: minimum of five to seven business days.Apple. First, confirm you have the latest iOS® software version on both of your devices. To make sure: Go to Settings, then tap General. Tap Software Update. If you see Download and Install, download the latest version. Then, use Apple QuickStart .Should I cancel my existing service before I transfer my number to Mint Mobile? ... Customer Care. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Call ...If you use Wi-Fi Calling to call 911: Your call is routed based on location data from your device and the Wi-Fi® network. Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your Enhanced 911 (E911) address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 ...AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week. It’s the same number for AT&T internet support, but those hours ...Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day. May 5, 2023 · Things to do before you leave the country. Make sure your device works in the countries you’ll visit. Most AT&T devices work on foreign frequencies of 1800MHz and 900MHz. In Japan or South Korea, you’ll need a device that can use the 2100MHz frequency. All AT&T LTE devices support band 4. These devices work in Canada and certain other ... Sep 20, 2022 · You can only cancel your AT&T internet service by calling (800) 288-2020 or (877) 999-0765 during their normal operating hours. There’s no way to cancel ATT internet online. The only ATT services that can be canceled online are DSL and home phone services. For all other services, you’ll need to call ATT customer support to get your account ... Feb 1, 2023 · The short answer is yes. AT&T offers a variety of unlimited data plans with fast speeds, great coverage, and high data caps. Plus, AT&T is currently rolling out a robust 5G network. The biggest downsides are high prices and throttled streaming quality. This feature lets you forward incoming calls to voicemail or another number in the event of a service disruption, such as a network or power outage. To activate safe call forwarding with AT&T: Lift the receiver, and dial *372. Enter the number you want your calls forwarded to, and then press the pound (#) key. .Find which AT&T international calling & data plan best fits your travel and vacation plans. Learn more about our cruise packages, international roaming and data rates. Sep 6, 2023 · Verizon covers a slightly larger part of the country with its 4G LTE network, providing service to 70% of the U.S., whereas AT&T's 4G LTE coverage reaches 68% of the country. In terms of 5G network coverage, however, AT&T is leading, with service extending to 29% of the country, significantly more than Verizon's 12%. AT&T® Official Site - AT&T Prepaid help options. Get customer tech support, pay your AT&T Prepaid amount due, change your AT&T Prepaid plan, check your AT&T Prepaid usage, suspend your service, or manage your AT&T Prepaid orders and subscriptions.Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Move my AT&T Business services. Give us a call two weeks before moving and we’ll have your services set up and ready at your new address. Call 800.321.2000.Tell us where you're moving from. Enter your name, address, and telephone number for the home you're moving from. Please make sure your name and address appear exactly as they do on your phone bill. To arrange your move online, have the following information handy: *Required Fields. *First Name: MI: If you use Wi-Fi Calling to call 911: Your call is routed based on location data from your device and the Wi-Fi® network. Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your Enhanced 911 (E911) address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 ...Feb 14, 2023 · Give us a call at 877.677.1904 and we’ll help you. FYI: Property owners and landlords will need to call into the Call Center at 866.299.6824 or click on this link to establish this service for their properties. Smart Home Manager. Once your internet is up and running, you can get all your network connections info right at your fingertips. Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Mar 9, 2023 · Support Bill & account Move, change, suspend & cancel service Move or change Showing Content for VA | Change your ZIP Code Move your service to a new address It’s easy to transfer your AT&T home or business service without missing a beat. SERVICE TYPE AT&T Internet, Phone, or U-verse TV Small Business Internet or Phone Fixed Wireless Internet Transfer Your Services. To transfer your Spectrum service to a new address, simply call us during regular business hours (Weekdays, 8AM - 10PM ET). 888.692.8635. Move or transfer your AT&T Internet service. If you’re an AT&T Internet customer and you would like to transfer your home internet service to a new address, you should call 800.288.2020. Understand your bill. Your AT&T bill includes your most recent charges, current total, and any changes. Bill changes happen for several reasons, including plan updates, new devices, promo expirations, credits, and more. Learn about your first wireless bill. Get details on partial month charges.Check usage online. Keep track of your wireless usage with the myAT&T app. 1 Text the word myATT to 556699 from any device for a link to download the app. Use Wi-Fi. Enjoy Wi-Fi ® when available. It doesn’t count toward your data allowance. Turn off data roaming. Do this if you want to place calls and receive texts but not use cellular data.AT&T's customer service team are available every day from 8am until 9pm in your local time. You can call the number below or dial 611 directly from your AT&T cell phone. Call (800) 331-0500. Call (800) 901-9878 (Prepaid)Want to call us? Wireless support: 800.331.0500 or 611 from a mobile device Available 24/7 Available 24/7 Support video library Go to business support AT&T availability. We're constantly improving and building out our network to provide you with AT&T Internet services. Find out if we’re in your neighborhood: Visit the Check Availability page. Enter your home address. Complete the address eligibility steps, and then proceed with your online order. Already enjoying AT&T and need to make ...Jul 15, 2019 · What if I need to change my move-in date? That’s fine! Call 1.888.DTV.MOVE (888.388.6683) as soon as possible to reschedule your professional installation around your new move-in date. A technician’s calendar tends to fill up rather quickly so the sooner you can reschedule, the more likely your appointment will coincide with your move. Schedule your move via our online Xfinity moving page. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it.Move your service. Call 1.800.531.5000. Order DIRECTV today Call 1-833-397-1901. Need help? DIRECTV customer service has your back. DIRECTV customer service is ready to help with current customer needs: Upgrade your DIRECTV package. Answer your billing questions. Get technical support.Learn how to program your U-verse TV remote, get channel guides, and fix common problems. Find out how to contact us. AT&T has you covered with U-verse TV support, troubleshooting, how-to articles, & videos.IT guy in OKC here. They both suck. AT&T's fiber is worth the customer service headache if it's available to you. Otherwise, go with Cox. Just make sure you call in often to ensure you are getting the best deal. Tell them you are considering cancelling and talk to those guys. Regular customer service won't work with you.Take your DIRECTV via Satellite service with you in 3 easy steps. Call 1-855-688-5565 (888-DTV-MOVE). Give us your new address and move-in date. Take TVs, receivers, and remotes to your new place but leave the dish behind.DIRECTV bill pay options. Pay your DIRECTV bill by phone: Call the DIRECTV billing number, (800) 531-5000 any day between 8 a.m. and midnight ET. Pay your DIRECTV bill online: Visit directv.com and click Sign in, then select View Your Statement from the quick links section. Follow the instructions to complete your DIRECTV bill payment.Learn how to troubleshoot issues with your AT&T phone service and how to submit a repair ticket.Bad deal for you. Google Voice works in most other countries, you can continue to receive calls and texts on your number anywhere that Google Voice is accepted. You have to Port your number while you were still in the United States and while your number is still active. Google Voice charges a one-time $20 fee, continued uses free.Overview of AT&T customer experience. AT&T has been receiving numerous complaints from its customers. The most common issues include poor customer service, billing errors, and unreliable network coverage. Customers have reported long wait times on the phone and unhelpful representatives. Billing errors have resulted in overcharges and incorrect ...Verizon covers a slightly larger part of the country with its 4G LTE network, providing service to 70% of the U.S., whereas AT&T's 4G LTE coverage reaches 68% of the country. In terms of 5G network coverage, however, AT&T is leading, with service extending to 29% of the country, significantly more than Verizon's 12%.When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only. May 5, 2023 · Things to do before you leave the country. Make sure your device works in the countries you’ll visit. Most AT&T devices work on foreign frequencies of 1800MHz and 900MHz. In Japan or South Korea, you’ll need a device that can use the 2100MHz frequency. All AT&T LTE devices support band 4. These devices work in Canada and certain other ... Aug 9, 2023 · Here’s how: Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices. Choose Manage device for the device that needs a new eSIM. Scroll to Options & settings and select Get a new eSIM. (You won’t see this option if you don’t have an eSIM already.) Confirm your selection to Get a new eSIM. Follow the prompts to complete ... Learn about home phone plans, features, and more. Find out how to contact us. AT&T has you covered with Landline home phone support, troubleshooting, how-to articles, & videos. Dec 7, 2022 · Internet, phone, or TV accounts. You must transfer all internet, TV, or digital phone services at your address. This includes DIRECTV. The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address. If you only have AT&T landline home phone service, learn how to transfer responsibility ... Schedule your move via our online Xfinity moving page. Depending on your current service, your move options may be one of the following: Keep the same services and self-move your equipment. Upgrade or add equipment and receive a Getting Started kit. Schedule a professional installation. Unplug and take your equipment with you or return it.Oct 30, 2019 · Enter your email address and password and click ‘continue’. Via Email App – Configure your mail application using the following steps: For Android, go to the Email app > Email Settings > Add Account > select Yahoo! For iOS, go to Settings > Passwords & Accounts > Add Account > select Yahoo! Apple. First, confirm you have the latest iOS® software version on both of your devices. To make sure: Go to Settings, then tap General. Tap Software Update. If you see Download and Install, download the latest version. Then, use Apple QuickStart .AT&T availability. We're constantly improving and building out our network to provide you with AT&T Internet services. Find out if we’re in your neighborhood: Visit the Check Availability page. Enter your home address. Complete the address eligibility steps, and then proceed with your online order. Already enjoying AT&T and need to make ...10:30 AM on Aug 3, 2017 CDT. LISTEN. Six months ago, Kanika Holloway, a mother of three in Ridgeland, Miss., lost her job after AT&T closed the call center where she had worked for more than 15 ...When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.AT&T Customer Service - Phone Numbers & Live Chat Home / Support / Contact us Contact us Want personalized help? Select a service to find helpful tips, chat options, and customer service numbers. Choose a service Wireless Wireless AT&T Prepaid Internet Internet TV DIRECTV U-verse TV Home phone Digital phone Landline home phone Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $299.99 – moto g stylus 5G 2nd Gen). Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit & service required.Switch to the nation’s most reliable 5G network. Join AT&T today and get 5G included at no extra charge with all unlimited plans. AT&T may temporarily slow data speeds if the network is busy. Based on nationwide GWS drive test data. GWS conducts paid drive tests for AT&T and uses the data in its analysis. Req’s compatible plan & device.AT&T customer service billing and account support hours vary based on whether you need help with your TV or internet. For AT&T TV support, you can call AT&T’s customer service number at +1-800-288-2020 between the hours of 8 a.m. and 12 a.m. (midnight) ET, seven days a week. It’s the same number for AT&T internet support, but those hours ...Tell us where you're moving from. Enter your name, address, and telephone number for the home you're moving from. Please make sure your name and address appear exactly as they do on your phone bill. To arrange your move online, have the following information handy: *Required Fields. *First Name:Sep 4, 2023 · Allied Van Lines: Best for value. Atlas Van Lines: Best for local Moves. United Van Lines: Best for full-service moves. North American Van Lines: Best for shipment tracking. JK Moving. Mayflower ... Feb 14, 2023 · Give us a call at 877.677.1904 and we’ll help you. FYI: Property owners and landlords will need to call into the Call Center at 866.299.6824 or click on this link to establish this service for their properties. Smart Home Manager. Once your internet is up and running, you can get all your network connections info right at your fingertips. To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day.To cancel service: Be sure that the account owner calls us at 800.288.2020. Have the account number and personal identification number (PIN) on hand. Call during normal operating hours. Cancellation requests received when we are closed will be handled on the next regular business day. Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.Existing DIRECTV Customer Support Existing DIRECTV Customer Support Call 1-800-531-5000 (existing customers) If you currently have DIRECTV service installed in your home or business and need customer support, please contact the DIRECTV Customer Account team at the above number, or visit your DIRECTV Customer Account page. New DIRECTV Customers Order DIRECTV Online, or call 1-800-480-0872 (new ... Nov 30, 2022 · Bad deal for you. Google Voice works in most other countries, you can continue to receive calls and texts on your number anywhere that Google Voice is accepted. You have to Port your number while you were still in the United States and while your number is still active. Google Voice charges a one-time $20 fee, continued uses free. If you use a different SIM, you might not be able to access our wireless network or use all our network features. If your SIM isn’t already inserted, learn how to put it in. Go to Device Support. Choose your device. Scroll to Getting started and select Hardware & phone details. Choose Insert or remove SIM card and follow the steps.Power supply. Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network. Terminals (ONTs) that may be found in closets, garages, attics, or outside your home. Equipment you own 3 rd party (non AT&T) extenders, HDMI cables, or Ethernet cables. FYI: Don't remove or unplug wall-mounted equipment. AT&T Internet Air.Learn about home phone plans, features, and more. Find out how to contact us. AT&T has you covered with Landline home phone support, troubleshooting, how-to articles, & videos.
Thanks to the Servicemembers Civil Relief Act (SCRA) and state laws, if eligible, you: Can hold your wireless or home phone number for up to 39 months, so long as you reactivate your service within that time frame. Pay no Early Termination Fees upon cancellation of your wireless service. Heads up: If you’re an employee of the Department of .... Vancouver wa police call log
Here’s how: Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices. Choose Manage device for the device that needs a new eSIM. Scroll to Options & settings and select Get a new eSIM. (You won’t see this option if you don’t have an eSIM already.) Confirm your selection to Get a new eSIM. Follow the prompts to complete ...Learn how to troubleshoot issues with your AT&T phone service and how to submit a repair ticket.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day.Thanks to the Servicemembers Civil Relief Act (SCRA) and state laws, if eligible, you: Can hold your wireless or home phone number for up to 39 months, so long as you reactivate your service within that time frame. Pay no Early Termination Fees upon cancellation of your wireless service. Heads up: If you’re an employee of the Department of ...Enter your email address and password and click ‘continue’. Via Email App – Configure your mail application using the following steps: For Android, go to the Email app > Email Settings > Add Account > select Yahoo! For iOS, go to Settings > Passwords & Accounts > Add Account > select Yahoo!Overview of AT&T customer experience. AT&T has been receiving numerous complaints from its customers. The most common issues include poor customer service, billing errors, and unreliable network coverage. Customers have reported long wait times on the phone and unhelpful representatives. Billing errors have resulted in overcharges and incorrect ...Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Dec 7, 2022 · Internet, phone, or TV accounts. You must transfer all internet, TV, or digital phone services at your address. This includes DIRECTV. The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address. If you only have AT&T landline home phone service, learn how to transfer responsibility ... 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan Learn More ... Customer Care. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Call (800) 683 ... Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached?Tell us where you're moving from. Enter your name, address, and telephone number for the home you're moving from. Please make sure your name and address appear exactly as they do on your phone bill. To arrange your move online, have the following information handy: *Required Fields. *First Name:Dec 7, 2022 · Check your home address to find out which landline - home phone services are offered in your area. Then, if you want to: Order new traditional landline - home phone service. Order long distance calling plans. Add a second line to your account. Give us a call at 800.288.2020. Bro, I feel you. I work at store retail. I have to deal with customer service and in home reps "promises" on "promotions" or what their bill will be. Customer seem to think that customer service 1-800 number is corporate yet somehow us, corporate store not. They want us to honor their ridiculous "promotions" or credits.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more.When you have both superfast fiber internet and an eligible AT&T Wireless SM plan. Plus, order fiber online and get up to $200 in reward cards with promo code EXTRA50. $20/mo. savings with eligible AT&T Wireless plan. Discount starts within two bills. Reward card redemption req'd. $150 w/300 or 500; $200 w/1 GIG+ Eligible ZIP codes only.Expert Answer. The position of a particle moving along an x axis is given by x = 15.0t2 −6.00t3, where x is in meters and t is in seconds. Determine (a) the position, (b) the velocity, and (c) the acceleration of the particle at t = 6.00 s. (d) What is the maximum positive coordinate reached by the particle and (e) at what time is it reached?Jan 16, 2020 · Need to move AT&T overhead lines to a new utility pole at my house due to construction Find out if you can move your service to your new address; Learn how you can change your service; Find out how to temporarily suspend your service; Learn how to transfer billing responsibility; Still want to cancel? Give us a call: 800.288.2020 Have a wireless account? Find out what you should know before canceling wireless service.Activation, setup, transfer & unlock. Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info. Apps, features & voicemail. Get the most out of your device. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. International.Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem..